WE DELIVER ALL ACROSS CANADA
Online orders are available for delivery all across Canada by Canada Post and CanPar. If you would like to pick up in-store and save the shipping we can arrange that too during business hours.
Online shipping rates are calculated at the time of delivery and are subject to change without notice. We reserve the right to change or modify shipping charges when required or cancel orders with notice when shipping is unavailable, or prices are higher than quoted.
Your order will be processed within 1-5 business days following your purchase, and we endeavour to deliver it within 4 to 14 days. In many cases, a tracking number for your order can be provided to you. If you have any shipping questions, don't hesitate to get in touch with us at 1-705-534-4116 before placing your order.
We ship by Canada Post and CanPar you can also arrange to pick up at our store located at 14 Rain Lake Rd, Kearney, ON P0A 1M0 during business hours.
RETURNS & EXCHANGE POLICY
You can always contact us with any questions at [email protected] or 1-705-534-4116.
RETURNS TO SENDER POLICY:
Please get in touch with us within 30 days of your date of purchase to request return approval. Send your request quoting your order number to [email protected].
Please note:
- All items must be in original, brand new condition, with all tags attached.
- Return shipping costs are the responsibility of the customer. We recommend you ship your return via a tracked method to ensure safe delivery.
- We are unable to refund shipping fees.
- Items returned without the prior approval of nostalgia may not be eligible for return.
- Items returned are subject to a 20% restocking fee.
EXCHANGE POLICY:
We are unable to offer exchanges by mail. We welcome you to contact us to initiate a return request and place a new order on our website for your desired items.
DAMAGES, DEFECTS, WRONG ITEMS:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so we can evaluate the issue and make it right.
